Returns & Refunds Policy
Last updated: 21 April 2026
We want you to feel confident buying from us, but due to the nature of vintage items, please read carefully.
Your right to cancel
Under UK law, you have the right to cancel your order within 14 days of receiving it.
You then have a further 14 days to return the item.
Conditions for returns
Items must be:
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Returned in the same condition
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Complete and undamaged
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Packaged securely
You are responsible for return postage unless the item is faulty or incorrect.
Non-returnable items
We may refuse returns if:
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The item has been used or altered
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It is returned in a different condition
Faulty or misdescribed items
If your item is:
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Faulty
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Not as described
You are entitled to:
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A full refund
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Or a replacement (if available)
Please contact us within 14 days.
Refunds
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Refunds are issued to the original payment method
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Processed within 5–10 working days after return
Important note on vintage items
Due to the nature of second-hand goods:
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Signs of wear are expected
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Minor imperfections are not considered faults