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Vinyl for DJs, Collectors and Crate Diggers

Returns & Refunds Policy 

Last updated: 21 April 2026

We want you to feel confident buying from us, but due to the nature of vintage items, please read carefully.

 

Your right to cancel

Under UK law, you have the right to cancel your order within 14 days of receiving it.

You then have a further 14 days to return the item.

 

Conditions for returns

Items must be:

  • Returned in the same condition

  • Complete and undamaged

  • Packaged securely

You are responsible for return postage unless the item is faulty or incorrect.

 

Non-returnable items

We may refuse returns if:

  • The item has been used or altered

  • It is returned in a different condition

 

Faulty or misdescribed items

If your item is:

  • Faulty

  • Not as described

You are entitled to:

  • A full refund

  • Or a replacement (if available)

Please contact us within 14 days.

 

Refunds

  • Refunds are issued to the original payment method

  • Processed within 5–10 working days after return

 

Important note on vintage items

Due to the nature of second-hand goods:

  • Signs of wear are expected

  • Minor imperfections are not considered faults

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